Return Policy
“Washroomware“ is committed to your satisfaction. If you have purchased hard goods from Washroomware and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
- Refund must be requested in writing by contacting CustomerServiceTeam@washroomware.com
- Request of refund must be made within 30 days of the original purchase date
- Hard goods must be returned to Washroomware immediately, according to the instructions you will receive once contacting CustomerServiceTeam@washroomware.com as directed in step 1.
- The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Washroomware sole, reasonable discretion.
Washroomware is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Washroomware at CustomerServiceTeam@washroomware.com for any questions related to our policy, or simply to let us know how we can help.
6400 Bakman Ave. North Hollywood, CA 91606
CustomerServiceTeam@washroomware.com
(425) 739-5364